When looking to connect with Amazon India for customer service, returns, or general inquiries, finding the correct address of Amazon India is the essential first step. The company operates through a network of fulfillment centers and corporate offices, making it important to identify the specific location relevant to your needs. This guide provides a detailed overview of the primary contact points and operational hubs for the e-commerce giant within the Indian subcontinent.
Corporate Headquarters and Registered Office
For official correspondence and legal documentation, understanding the registered office of Amazon India is critical. The entity operates under the larger umbrella of Amazon Asia Digital Services Private Limited. The primary corporate address serves as the central hub for strategic partnerships, investor relations, and high-level business development across the South Asian market.
Registered Office Address
Entity Name | Address Line
Amazon Asia Digital Services Private Limited | C-11, Block C, Golf View Complex, SV Road, Santa Cruz (East), Mumbai - 400055
Amazon India Private Limited | Plot No. 80 & 81, Sector 8, DLF Shopprix Mall, Sohna Road, Gurugram - 122002, Haryana
Customer Service and Contact Operations
Most customers seeking assistance will interact with Amazon India’s support network rather than visiting a physical store. The company prioritizes digital communication channels, but they maintain a central contact address for escalated issues and specific documentation requirements. This location handles returns authorization, high-value claims, and situations that cannot be resolved through online chat or phone support.
Main Customer Support Address
Amazon India Customer Care
Plot 80, Sector 8, DLF Shopprix Mall
Sohna Road, Gurugram
Haryana - 122002
Inventory and Fulfillment Centers
Behind the seamless delivery experience lies a sophisticated network of warehouses and fulfillment centers. These facilities are strategically located near major metropolitan areas to ensure rapid delivery times. While customers do not typically visit these locations, they are the backbone of the Amazon India logistics ecosystem, processing millions of orders annually with precision and efficiency.
Key Operational Locations
Mumbai Fulfillment Center: Handling inventory for the western region, ensuring quick dispatch across Maharashtra and neighboring states.
Delhi-NCR Fulfillment Center: Serving the northern corridor, this hub manages a high volume of goods for the National Capital Region and beyond.
Bangalore Fulfillment Center: Catering to the southern tech belt, this center is vital for addressing the demands of Karnataka and adjacent territories.
Kolkata Fulfillment Center: Managing eastern operations, this location plays a crucial role in expanding Amazon’s reach across West Bengal and the Northeast.
Returns and Exchange Processing
Navigating the returns process often requires the correct address of Amazon India to ensure the item is routed back to the appropriate facility. The company utilizes centralized return hubs to inspect and process incoming items. Sending items to the wrong location can result in processing delays, so verifying the specific return address based on the product category and region is a vital step for a smooth refund or exchange.
For businesses looking to sell on Amazon India, the platform provides a robust infrastructure for inventory management and sales. However, legal agreements, bulk inventory submissions, and warehouse coordination often require physical documentation. The vendor liaison address is distinct from general customer service and is designed to handle the complexities of third-party seller integration and supply chain management on the marketplace.
