Deleting your Viber account is a straightforward process, but it requires careful consideration because the action is permanent and irreversible. Before you initiate the deletion, you should understand that this will remove all your messages, calls, contacts, and groups from the Viber servers. Your account cannot be reactivated once deleted, and you will lose all associated data that has not been backed up elsewhere.
Understanding What Happens When You Delete Viber
Viber does not offer a temporary deactivation option; the choice is strictly between active use and permanent deletion. When you choose to delete Viber account data, the company removes your profile from their active user database. However, it is important to note that complete data eradication from all backup systems may take up to 30 days, as per their standard privacy policies. During this period, you technically have a window to reverse the request if you change your mind.
Preparing to Delete Your Account
To ensure a smooth deletion, you should manage your expectations and prepare your digital assets. If you were using Viber for business, you need to inform your contacts about your departure to avoid confusion. Additionally, you should export any vital information, such as chat histories or media files, since the deletion process will wipe this data from the cloud. There is no official method to retrieve these files after the account is fully purged.
Step 1: Back Up Important Data
Viber allows you to back up your chat history, but this feature is limited to transferring conversations to another device rather than storing them on a cloud service. To preserve memories or business records, you should manually save screenshots or export media files to your phone's gallery or an external hard drive. This step is crucial because once the account deletion is confirmed, there is no customer support avenue to recover lost files.
How to Delete Viber on Mobile Devices
The primary method for deleting your Viber account is through the mobile application settings. You cannot delete the app itself to remove your account; you must navigate through the digital management portal provided by Viber. The interface is generally consistent across iOS and Android, guiding you through the security steps required to verify your identity before finalizing the deletion request.
Step 2: Accessing Account Settings
Open the Viber application on your smartphone.
Tap on "More Options" (usually represented by three dots or lines) located in the bottom right corner.
Select "Settings" from the menu that appears.
Step 3: Initiating the Deletion Process
Scroll down and tap on "Account."
Look for the option labeled "Deactivate Account" or "Delete Account."
You will be prompted to enter your phone number and confirm your identity.
Deleting Viber via Web Interface
If you prefer using a desktop or if the mobile interface is not available, Viber provides a web-based portal for account management. You must access the official Viber website and log in using your phone number. The web interface mirrors the mobile settings, allowing you to follow the same deletion protocol. Note that you must have the Viber app installed on your phone to receive the confirmation code required for this process.
After Submission and Final Confirmation
After you submit the deletion request, Viber will send a confirmation code to your phone number via SMS. Enterting this code correctly is the final step in triggering the deletion timer. Once confirmed, the company processes the request, and your data is scheduled for removal. You will no longer be able to log in or interact with the platform once the procedure is complete.
